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HR Manager

Ticket Galaxy has a current opening for a Human Resource Manager. As the main contact within HR for this 100+ person company you will be an integral piece of the management team for this growing organization. In this key role, you will collaborate and consult with all levels of employees on a wide range of HR issues including; employee relations, employee leave, conflict resolution, performance management, and implementation of policies and procedures. You will be responsible for the day to day Human Resource, compliance, training and development, and regulatory issues. You will work directly with all department managers to influence and drive change within the organization. This includes the ability to provide strategic direction, counsel, and partnerships with the partner organization. The ideal candidate will be a progressive thinker able to help us continue to maintain our strong culture across the organization, creating an accountable, performance-driven environment where employees can flourish.

Primary Responsibilities:

The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company Support management by providing human resources support and coordination for the appropriate resolution of employee issues. Responsible for ensuring high morale and strong employee relations. Conduct employee relations investigations as needed, and make recommendations on any potential corrective action. Provide coordination regarding performance improvement plans, employee counseling, etc. Maintain all employment related written documentation. Change management initiatives that support the business unit in achieving its goals Counsel and coach managers on best practices, policies, regulations and other sensitive HR issues. Coordinate, distribute and retain all required documentation for FMLA and disability leaves. Evaluate and confirm that OSHA Accident Reports are completed for all on site and other company incidents. Submit relevant injury information to worker s compensation carrier and maintain all OSHA logs for year- end reporting. Performance management Coordinate the Employee Perfomance Apprasial, Merit Increase and Annual Incentive Programs as well as any other mandated corporate programs. Leads annual performance evaluations Continuously improve performance management and evaluation procedures Participates in developing employee goals and objectives for performance management. Provide support for the Employee handbook. Respond to inquiries regarding policies, procedures, and programs. Continuously work with external advisors to ensure up to date policies and practices. Talent acquisition and retention planning and implementation Support and coordinate the recruitment process for new hires including screening, scheduling interviews, administering background checks and reference checks and new hire on-boarding. Ensure that all offer letters, employment agreements, and other new hire documents are finalized and processed in a timely manner. Supports coordination of relationships with recruiters to provide services such as search and recruitment efforts, coordination of temporary and part-time employees status and work scheduling. Workforce planning/Succession management Compensation planning Coordinate the administration of all Company employee benefits including open enrollment, employee changes and COBRA eligibility. Support the Plan Administrator for all plans. Coordinate with plan administrator to review and assess best options for plan renewals and any recommended benefit changes. Communicate and coordinate the delivery of benefits to site personnel. Maintain compliance with federal and state regulations concerning employment practices. Work closely with legal when necessary. Demonstrate knowledge of HR laws such as EEOC guidelines, FSLA and ADA, and help guide management through any issues that pertain to these areas.



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